Use Case
One App for Your Staff, Your Guests, and Everything in Between
Stop juggling WhatsApp groups, email lists, and phone calls. Buzz gives restaurant owners a single, private platform for team coordination and guest communication.
Food & HospitalityThe problem
Restaurant communication is fragmented across personal WhatsApp groups, phone calls, email newsletters, and Instagram DMs. Staff share rotas on platforms that mix work and personal life. Guest outreach depends on social media algorithms. Nothing is private, nothing is centralised, and nothing scales.
Everything Your Restaurant Needs to Communicate
Team Messaging
Dedicated channels for front-of-house, kitchen, and management. Share rotas, daily specials, and operational updates without cluttering anyone's personal WhatsApp.
Guest Broadcasts
Send weekly specials, event invitations, and seasonal menus directly to your regulars. No algorithms deciding who sees your message - every broadcast lands in their inbox.
Business Profile
Present your restaurant with a verified business profile including hours, location, menu links, and booking information. Guests know they are messaging the real you.
AI Reply Drafts
Buzz's AI drafts responses to common guest enquiries - reservation requests, dietary questions, large party bookings - saving your team hours of repetitive typing each week.
File Sharing
Share supplier invoices, health inspection documents, training materials, and recipes securely within your team. Everything stays organised and searchable, not lost in a chat scroll.
A Unified Communication Platform for Hospitality
Running a restaurant means communicating with dozens of people every day - staff, suppliers, guests, delivery partners. Most restaurants cobble together WhatsApp for staff, Instagram for guests, email for suppliers, and a phone for everything else. Buzz replaces this patchwork with a single platform where every conversation has its place. Team chats stay separate from guest communications, and everything is searchable, private, and under your control.
Reach Your Regulars Without Fighting the Algorithm
Social media platforms decide who sees your posts. Email newsletters go to spam. But a Buzz broadcast lands directly in your guest's messaging inbox - the same place they chat with friends and family. Open rates for Buzz broadcasts consistently exceed 80%, compared to the 20% average for restaurant email newsletters. Build a direct line to the people who already love your food, and stop paying to reach them.
Private by Default - No Data Harvesting
Your staff conversations, guest lists, and supplier contacts are valuable business data. On WhatsApp and Instagram, that data flows through Meta's servers and feeds their advertising machine. Buzz is hosted in Europe, does not sell data, and does not serve ads. Your restaurant's information stays between you and the people you share it with. For restaurants handling dietary requirements and personal guest preferences, this privacy is not a luxury - it is a responsibility.
From One Location to a Restaurant Group
Buzz scales with your business. Start with a single restaurant and a handful of channels. As you grow, add locations, create cross-venue management channels, and maintain separate guest communities for each site. The pricing does not penalise growth - there is no per-seat fee that makes adding a new kitchen porter feel like a financial decision. Whether you run a neighbourhood bistro or a multi-city restaurant group, the platform grows with you.
Frequently asked questions
Ready to get started?
Join the waitlist and be among the first to experience Buzz.